Animal Trust Vets CIC Failsworth

The Service at the Failsworth trust is absolutely phenomenal! The vets and staff truly care about our fellas. There is this lovely vet there named-Ciara, ah her service is 11/10😍. She gives great advice, and will mention things we didn’t even realise, which shows how professional and caring she is🫶 P.S. she is very beautiful!!

What a fantastic team! Despite the busy atmosphere when we arrived, everything was handled with ease and efficiency. I truly appreciated the same-day appointment for my cat's painful shoulder injury. Vet Ciara was exceptional - friendly, professional, and attentive. The ladies on reception were also outstanding, providing a warm and welcoming experience. Highly recommend! :)

Lovely service, the receptionists Tina and Becky go above and beyond to make sure my very nervous cats feel calm and safe. I also had two of my beloved cats put to sleep here, and Becky really helped with this process. She went far beyond her job role to make sure that my girls passed on with peace and dignity and also made sure that I had pawprints, words can't thank her enough for her kindness during such a difficult time.

Amazing amazing service. I'm petsitting for a friend's relative, and the pup had a few issues - aural yeast infection, skin damage/sensitivity, and blocked anal glands. Georgina was the vet who looked after us and she was a total superstar. I'm not at all surprised the reception staff refer to her as the Animal Whisperer! Not only did she address everything incredibly quickly, she was empathetic and had the most wonderful manner about her the entire time. The treatment was incredibly affordable for how much was remedied as well. He has had drops which should last for 4 weeks, had his anal glands unblocked, and has been prescribed steroids for his skin. This is a place run by people who do their work purely for the love of animals. Every member of staff we dealt with was lovely. The reception team themselves deserve an honourable mention, as they were incredibly accommodating, ensuring we could see Georgina despite the check in system having not communicated our arrival properly. System errors happen in all walks of life and I don't consider that a reflection on the service. Their response to it though, showed them to be a team who go above and beyond to ensure animal welfare. You guys deserve the world, thank you for looking after us!!

My girl developed a bad skin condition and I was asked to monitor it and update with any changes good or bad, I did so and had an appointment scheduled for the Tuesday at this point. By Friday I was really concerned and rang animal trust at half 5. I was offered an appointment for first thing Saturday morning and I took my girl, Georgina took one look at her and said she's going down for surgery we need to get her sorted ASAP. She also sent samples of her skin off to a lab, took swabs and blood. I picked her up at 5pm, had 2 follow ups for her and she responded to surgery really well. I was updated on her diagnosis and luckily it's nothing that will spontaneously happen again, however if she does end up with anything suspicious again I know I can go straight back to the vets and I know she will be cared for properly. Georgina offered advice for her skin and recommended she takes a daily allergy tablet along with some wash for yeast overgrowth (popcorn feet) and a foam leave on freshener for her skin. We haven't used to wash yet as her stitches have only just healed, but the foam fresh is a big hit. From start to finish Georgina and the team were fantastic with her and reassured me they were doing everything they could to get her on the mend and back to her usual self. Since having her surgery she has been so full of life and happiness and jumping around like a puppy again (she's 8 in a couple of weeks). I wouldn't want anyone else to provide her care. Thank you for everything you did and more. We all appreciate the hard work you all put in daily.